Services

We work to understand not only what you consider to be your core requirements, but also your preferences and the reasons behind them. 

We also consider your existing systems are working or not working for you, and the specifics of your infrastructure. 

Once we have a feel for your church organisation's culture, we also try to consider where you might be in a few years from now. We want to understand you and your environment.

We create AV solutions that prioritize quality, reliability, and user-friendliness. Our approach begins with a fresh perspective for each project, starting from the smallest components and building upward.

Our proposals are distinguished by their detailed, jargon-free, and easily comprehensible nature. Unlike any other in the industry, we provide a clear visualization of the final installation and articulate how the technology will function to fulfill your objectives.

When applicable, we provide multiple options, each explained comprehensively. This empowers budget decision-makers to make well-informed choices.

During the crucial review stage, we gather feedback from the client regarding our proposals and engage in collaborative discussions to ensure clarity among all stakeholders regarding the system's intended outcomes. We then implement any necessary adjustments to the specifications based on this feedback. 

Through thorough discussions, revisions, and approvals to ensure alignment with the project's objectives and stakeholders' expectations. Once finalized, the specification and scope of works serve as the blueprint and guiding document for the subsequent stages of the project implementation. 

We will assess the relevance of integrating the installation with the main project's timeline and collaborate closely with all involved parties in a responsive manner. We are particular about minimizing downtime through meticulous planning and by remaining flexible and accommodating.

Many of our projects entail integrating our new audio or AV systems with components of your existing infrastructure that will remain in use. We prioritize retaining equipment that doesn't require replacement whenever possible.

Throughout the project, we establish and maintain an extensive repository of building-industry-standard documentation. This ensures that information is readily available for sharing at short notice and facilitates swift and efficient post-installation support.

We recognize the importance when collaborating with third parties like design and build firms, fit-out companies, architects, and specialist contractors. We tend to take a meticulous, responsive, and adaptable approach to work. 

We prioritize politeness and consideration, which proves especially valuable for projects where the site remains in use during installation, and it benefits all parties on site as well. 

In addition to adopting world-class installation and commissioning techniques, we adhere to checklist-based testing and commissioning procedures to ensure thoroughness. Rest assured, your AV solutions will meet high standards, with audio and video elements finely tuned to perfection.

We prioritize comprehensive end-user training to ensure your staff can effectively utilize the installed systems with confidence and ease. Tailored to their specific needs, our training sessions are designed to optimize their usage experience.

For post-installation support and maintenance, we guarantee prompt, reliable, and efficient service. We will do a site recce to have a thorough understanding of your systems, provided with supplied schematics, and will be equipped with the necessary tools for diagnosis and repair.

Our support services encompass a wide range of options, including contractual support agreements, remote systems monitoring, ad-hoc or scheduled preventative maintenance visits, and assistance with technical planning and execution of events.